General questions

I have heard of Lightning Network (LN)? What is it? Do you use it?

Lightning is a payment protocol that operates on top of a blockchain-based cryptocurrency like bitcoin. And our crypto payments services…

End-user QuestionsGeneral questions

Is TripleA a regulated financial institution?

TripleA is compliant with the Monetary Authority Singapore (MAS) under the Payment Services Act for the following activities: Merchant Acquisition…

General questions

What are the benefits of bitcoin payments?

Bitcoin payments provide security, speed, and discretion. Using bitcoin is one of the most secure and private ways to transact.…

General questions

Is there a way to test TripleA payment tools?

Contact sales@triple-a.io to request for a free demo.

General questions

How do you handle security?

Bitcoin transactions are managed by a network of independent computers using the blockchain which acts as a decentralized, digital public…

General questions

I don’t have a wallet, should I create one?

You will need to create either a TripleA wallet or have an existing bitcoin wallet (See supported wallets). If you…

Accounts and dashboardGeneral questions

Which information do I need to provide in order to validate my account?

To unlock full functionalities of TripleA, we will need certain documents and information i.e. proof of identity, proof of address.…

Accounts and dashboardGeneral questions

What cryptos do you support?

We support Bitcoin, Etherum and USD Tether. Contact us at support@triple-a.io if you are looking to accept other cryptocurrencies.

General questions

What are the fees involved?

Under bitcoin to local currency settlement mode, a flat 0.8% withdrawal fee is incurred upon every successful bank transfer. No…

General questions

What is a fiat currency?

When digital currencies appeared, people needed a name for physical traditional money issued by a government i.e. USD, EUR or…

General questions

What is a Public Key?

A Public Key, also known as XPUB, is used to generate unique payment addresses for digital assets to be received.…

General questions

Are all wallet types supported? Which cryptocurrency wallet do you support?

We support all standard bitcoin wallets - BIP 44-compatible HD wallets. BIP 32 HD wallets that use derivation path m/0/<n>…

General questions

How can I trust you?

Our founder, Eric Barbier, has more than 20 years of experience in mobile and payment industries, standing as a board…

General questions

How do I get started?

We have different integration routes based on your platform requirements to make sure minimal effort is needed. In all cases,…

General questions

Can I Use TripleA to Accept Donations?

Yes, TripleA smart donation crypto service is available for all. It is most suitable for non-profit organizations and charities. All…

General questions

Is TripleA for me?

TripleA has a complete suite of products that caters to all businesses in the different industries. Businesses can enjoy more…

General questions