About
Newsroom
Careers
Crypto Ownership Data
Blog
White Paper
Support
API Documentation
Exchange Rate
Accounts and dashboard
How can I close my account?
Please contact us at support @ triple-a.io.
Can I access my account and dashboard from my mobile phone?
Yes, of course. TripleA dashboard is available on your phone so you can check on your transactions wherever you are,…
How can I change the language of my dashboard?
For now, the TripleA dashboard is only available in English. Support for other major languages will be available soon.
Can I refund a client? How can I refund a customer?
Refund can be requested on the TripleA dashboard. If a client asks for a refund, you have the possibility to…
How can I change the email address associated with my TripleA account and wallet?
This feature is not currently available for security reasons. Your email is your identification on our platform. This is how…
I haven’t received my account activation email. What should I do?
Please check your spam and junk folders. If you don’t find the email, try requesting for it once more. If…
I don’t have a wallet, should I create one?
You will need to create either a TripleA wallet or have an existing bitcoin wallet (See supported wallets). If you…
Which information do I need to provide in order to validate my account?
To unlock full functionalities of TripleA, we will need certain documents and information i.e. proof of identity, proof of address.…
