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General questions
I have heard of Lightning Network (LN)? What is it? Do you use it?
Lightning is a payment protocol that operates on top of a blockchain-based cryptocurrency like bitcoin. And our crypto payments services…
Is TripleA a regulated financial institution?
TripleA is compliant with the Monetary Authority Singapore (MAS) under the Payment Services Act for the following activities: Merchant Acquisition…
What are the benefits of bitcoin payments?
Bitcoin payments provide security, speed, and discretion. Using bitcoin is one of the most secure and private ways to transact.…
Is there a way to test TripleA payment tools?
Contact sales@triple-a.io to request for a free demo.
How do you handle security?
Bitcoin transactions are managed by a network of independent computers using the blockchain which acts as a decentralized, digital public…
I don’t have a wallet, should I create one?
You will need to create either a TripleA wallet or have an existing bitcoin wallet (See supported wallets). If you…
Which information do I need to provide in order to validate my account?
To unlock full functionalities of TripleA, we will need certain documents and information i.e. proof of identity, proof of address.…
What cryptos do you support?
We support Bitcoin, Etherum and USD Tether. Contact us at support@triple-a.io if you are looking to accept other cryptocurrencies.
What are the fees involved?
We charge a flat 1% transaction fee. For more information on our pricing packages, please contact sales@triple-a.io.
What is a fiat currency?
When digital currencies appeared, people needed a name for physical traditional money issued by a government i.e. USD, EUR or…
What is a Public Key?
A Public Key, also known as XPUB, is used to generate unique payment addresses for digital assets to be received.…
Are all wallet types supported? Which cryptocurrency wallet do you support?
We support all standard bitcoin wallets - BIP 44-compatible HD wallets. BIP 32 HD wallets that use derivation path m/0/<n>…
How can I trust you?
Our founder, Eric Barbier, has more than 20 years of experience in mobile and payment industries, standing as a board…
How do I get started?
We have different integration routes based on your platform requirements to make sure minimal effort is needed. In all cases,…
Can I Use TripleA to Accept Donations?
Yes, TripleA’s payments product, tailored for charity organisations, can help you increase your fundraising revenue. TripleA supports non-profit organisations and…
Is TripleA for me?
TripleA has a complete suite of products that caters to all businesses in the different industries. Businesses can enjoy more…
