Let’s change the future of digital payment together

TripleA is looking for an experienced and highly motivated Senior/Lead Back-end Developer to extend and enhance TripleA's suite of cryptocurrency payment products. You will be responsible for the server-side web application logic and architecture as well as supporting the front-end in their integration of the API, an overview of the current system can be extracted from the API documentation (https://doc.triple-a.io/). If you have a passion for programming to build beautiful, innovative applications, are looking for challenges, and want to be part of the crypto revolution then you will love this job and its responsibilities:

Lead the design and development of TripleA backend systems and APIs
• Ensure that the platform and system can scale alongside the business
• Have the opportunity to mentor a small team of junior developers
• Develop backend services with emphasis on accuracy, completeness, and performance
• Define software development standards and guidelines within the technology team
• Test software to ensure correctness, responsiveness, and performance
• Focus on security of the platform and related services at all levels

The ideal candidate would have:
• 5+ years of backend software development experience or equivalent
• Strong experience developing in NodeJS (strong experience in other languages may count)
• Strong experience in designing, integrating and developing web services and REST/JSON APIs
• Experience in the design of new solutions and architectures and CI/CD automation
• Experience in deploying end-to-end solutions on AWS or others
• Experience with databases and data stores in general (PostgreSQL, Redis)
• Experience with Unix based operating systems
• Good analytical, problem-solving skills and willingness to investigate complex problems
• Strong communication and organization skills
• Experience implementing and extending complex business logic

Big pluses that would benefit you and us:
• A passion for cryptocurrencies
• Experience with blockchain development (generating wallets, managing keys, signing transactions, monitoring blockchains through nodes and APIs)
• Experience with payment APIs
• Experience with containerization technologies (E.g. Docker)

We are looking for a Product Manager who will be the bridge between our merchants and the internal team. The Product Manager translates existing and future requirements into new features and products. This is a unique opportunity for someone who is passionate about the Crypto industry, who wants to work in a disruptive, fast-growing and exciting environment.

Job Description:
• Lead product roadmap for one or more payment products, designing PRDs (Product Requirement Documents) and driving product roadmaps. Effectively prioritizing business and product opportunities from a wide range of inputs whilst ensuring alignment with all stakeholders.
• Advocate for quality engineering solutions and architectural design. Strike a healthy balance between system scalability and solution customizations.
• Maintain and improve existing features whilst experimenting and launching new features, applying agile and scrum methodologies to plan and grow the product through quick iterations.
• Perform intensive market research to understand market gaps and differentiate product offerings.
• Drive performance excellency of your product through rigorous data analysis, from measuring impact and testing hypothesis, to conceptualizing and executing features based on the data insights.

Requirements:
• 1-3 years’ experience in product management, preferably with prior experience in payment services, e-commerce, or financial industry. Candidates with no product management experience will be considered if they have systems/technical background.
• Experience working in a startup or fast-growing company will be a plus
• Care deeply about user experience and passionate about problem-solving. Interest in the fast-growing crypto industry
• Bachelor’s in systems engineering, information technology, business, finance or related fields, or equivalent practical experience.
• Strong communication skills, in both persuasion and presentation. Well-versed in English (spoken and writing) to facilitate discussions and collaborations.

We are looking to hire an experienced Solutions Engineer to work alongside our passionate Business Development team. As a Solutions Engineer, you will be required to conduct discovery calls with our trained Business Development team, draft and deliver presentations, demonstrate the features of TripleA and answer technical questions raised by the merchants before or during integration. To ensure success as a Solutions Engineer, you should have in-depth knowledge of software systems, a passion for sales, and high-level communications skills. Ultimately, a top-notch Solutions Engineer drives sales by creating specialized business software solutions, tailormade to the customer's needs. This is a unique opportunity for someone who is passionate about the Crypto industry, who wants to work in a disruptive, fast-growing and exciting environment.

Job Description:
• Conducting merchant discovery calls with Business Development Team
• Meeting with merchants and then strategizing with our Business Development team to tailor solutions to varying customer needs
• Drafting and delivering presentations on targeted products
• Testing system performance and fixing bugs
• Assist merchants in troubleshooting and resolving queries during the integration phase and follow-up support
• Provide solutions and contribute to proof of concepts outside of the box for some special projects
• Developing relationships and maintaining customer relations
• Supporting the Business Development team with all technical related queries
• Document and monitor requirements and customer feedback to propose future software updates in order to improve customer satisfaction

Requirements:
• Passionate about the crypto industry
• Bachelor’s degree in Computer Science or Software Engineering or equivalent experience
• Minimum 2 years of work experience as a Solutions Engineer
• Good understanding/experiences with technical tool sets (databases, APIs, coding)
• Independent, strategic thinker who demonstrates strong analytical and problem solving skills
• Excellent interpersonal, communication, organization and prioritization skills
• Strong customer focused and results oriented

Triple A is a crypto payment gateway based in Singapore.
We are a group of energetic young people who want to make a wave in the digital assets' world. Our team is made up from diverse go-getters who are never afraid to get our hands on in order to make an impact in the crypto space. Under the guidance of our Founder (serial entrepreneur and investor with in-depth knowledge in the payment remittance world) our team is expanding. We are looking for a like-minded individual who is not afraid to voice their input in helping the company to move forward.

Duties and Responsibilities

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with sales and leadership to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Creating and maintaining a list/database of prospect clients; maintaining a database (Hubspot) of prospective client information
• Cold calling / cold emails; making outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a pipeline of all sales administration using Hubspot
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans

Requirements and Qualifications

• Experience with lead generation and prospect management
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanour
• Able to professionally and confidently communicate with C-Level Executives
• Ability to craft professional proposals via Powerpoint
• Cold calling experience; previous experience in an outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
• Excellent analytical and time-management skills
• Demonstrated and proven sales results
• Ability to work independently or as an active member of a team

Nice to Have

• Experience with cryptocurrency or blockchain-related projects
• Photoshop or design skills

TripleA helps businesses increase their revenue by enabling crypto payments and payouts, leveraging on the fast-growing 300m+ people using crypto-currencies. With its white-label, easy setup, instant confirmation, locked-in exchange rate, real-time fiat conversion, and no chargeback crypto payment solution, TripleA meets the needs of e-commerce merchants, retailers, game providers, PSPs, fintech, and marketplaces.
Founded in 2017 in Singapore, TripleA is regulated by MAS, the Monetary Authority of Singapore (Singapore’s Central Bank) and complies with the highest international standards for AML and KYC. Headquartered in Singapore, the fast-growing company is quickly expanding worldwide.
TripleA is looking for a highly motivated Support Engineer to reinforce our team and improve the support for TripleA's partners and merchants and their customers. You will be working with the Tech, Operations and Business Development teams for this, while learning all about the entire business.

You will be working hand in hand with all TripleA teams:

• Business Development & Account management
• Front-end & UI/UX & Tech Support (including you, with mentorship from the team)
• Backend & IT Ops
• Account Operations (including you, with mentorship from the team)
• Marketing & Design

We hope the below would describe you well:

• Willingness to constantly improve
• Cooperative and flexible with new tasks
• Able to learn from honest feedback
• Willingness to share ideas and critical feedback
• Not hesitating to ask for help
• Able to work mostly remotely with an international online team
• Excellent verbal & written interpersonal skills
• English – mandatory native or full professional proficiency
• Other Languages are highly valued (French, Spanish, German, Arabic, Italian, Polish, Portuguese, Dutch, Russian, Russian, Swahili, Korean, Japanese, Mandarin)

If you;

• Would like to take an active part in shaping the future of payments,
• Have a passion for programming and cryptocurrencies,
• Are looking for real-world challenges,
• Would like to have and see your work’s impact on the business
• Are a true team player,
• Like working in a truly multicultural environment, B2B environment,

Business topics you will be involved with:

• Crypto-currencies and blockchains
• Receiving crypto payments
• Making crypto payouts
• Local currency bank settlements
• Multi-level partners and merchants
• Multi-currency accounts
• Trading currencies
• B2B & B2C web services

IT skills that you'll need to use or understand:

• REST APIs, JSON and HTTP/HTTPS.
• Step-by-step API walkthroughs using Postman or similar tools.
• Linux/Unix Operating System.
• Relational Databases, Basic SQL.
• Log analysis & Debugging.
• Browser network tools for debugging.

Your role will include, among others, following key tasks

• Conducting online API demos or support calls
• Growing and organizing a Tech Support knowledge base
• Daily following-up on support via Skype, email, Slack, etc.